Frequently Asked Questions

Yes! We specialize in gentle cat grooming with our Feline Marshal Groom package. Our groomers are specially trained in feline handling techniques and use cat-specific products.

Our Sheriff’s Style Full Groom is our most complete all-inclusive package. It includes: bath, full haircut, nail trim, ear cleaning, basic cosmetic teeth brushing, and anal gland expression (if needed and safe).

We proudly provide mobile grooming services across Central Florida: Orlando, Kissimmee, Davenport, Celebration, Winter Garden, Clermont, Windermere, Ocoee, Apopka, Winter Park, St. Cloud, Poinciana, Winter Haven, Lake Nona, Lake Buena Vista, Hunters Creek, Four Corners, Haines City, Minneola, and Eustis. Core areas are served daily; extended areas depend on route and ZIP availability. See every city on our service areas page.

Yes. We groom dogs of every size, from small breeds under 15 lb to giants over 90 lb, plus cats with our Feline Marshal Groom. Poodles and Doodles have their own pricing because of their coat. See the size guide and prices.

Our dog baths use Biogance Elixir hypoallergenic shampoo, gentle on sensitive skin. For cats we use cat-specific products.

For the first appointment it's best if you're home, so we can meet you, learn your preferences and know how to make your pet happy. After that, many clients leave us their dog and instructions to get in; we do the service and leave everything locked up exactly as you tell us.

Prices start from $85 for a Ranch Hand Bath and can go up to $250 for our most complete Full Groom service for Poodles & Doodles. Final price depends on your pet’s size, breed, and coat condition.

Yes, we do offer night grooming appointments until 9 pm. These premium slots require booking at least one week in advance and include a 10% surcharge on the regular service price.

Yes! Our Western Grooming Memberships are designed for our most loyal clients. Depending on the plan, you can enjoy free services and up to 15% OFF on regular packages. Ask us about the best membership for your pet family.

You bet! We offer a standalone nail trim for $50, subject to daily availability.

Yes! We offer a cosmetic, anesthesia-free dental cleaning service. It is non-veterinary and helps keep your dog’s teeth fresh and clean between vet visits. Prices start from $150 depending on condition.

We recommend booking about one week ahead to get the best time slot, or the exact day and time you want. Evening appointments always need at least one week of notice.

Your pet’s well-being comes first. Light de-matting is possible at $50/hour. If mats are severe, the only humane solution may be a shave-down (from $30). We always communicate before proceeding.

If we discover fleas, we apply treatment and disinfect the van for an additional $25. Severe infestations may require rescheduling for safety.

Our cage-free, one-on-one mobile service is ideal for nervous or anxious pets. For everyone's safety we generally don't groom aggressive dogs; if your dog has a history of biting or aggression, please tell us before booking. If we cannot safely complete grooming, a $40 fee applies to cover time and travel. If partial service is done, only that portion is charged.

Yes. We groom senior pets as long as their veterinarian confirms grooming can be done safely. Let us know about any health condition when you book so we can adapt the service.

Yes. Please notify us at least 48 hours in advance to cancel or reschedule free of charge. Less than 48 hours’ notice is subject to the full appointment fee.

We recommend keeping vaccinations up to date. Although our service avoids pet-to-pet contact, final responsibility rests with you as the owner. We can still groom unvaccinated pets, but we encourage vaccination for wellness.

Yes. Western Grooming carries pet grooming liability insurance, for your peace of mind while we work at your home.